Terms and Conditions

Please read all Terms & Conditions below (click to expand):-

Home of Offices Limited

Terms & Conditions

General

  1. Definitions

In these Conditions:

“The Customer” means the company, partnership, sole trader or business who agrees to use the facilities or services of HOO.

“You” means the company, partnership, sole trader or business who agrees to use the facilities or services of Home of Offices, HOO.

“Tenant” means the company, partnership, sole trader or business as named in Section 2 of the License.

“Property” means the premises known as the Dalton House, 35 Chester Street, Wrexham LL13 8AH.

 “The Services” means any service provided to the Customer, by Home of Offices in accordance with the terms of this agreement.

“The Price” shall mean the cost of the service.

 “Written” or “Writing” shall mean all correspondence whether in letter format or via email.

“Hirer” shall mean any company, partnership or sole trader

“Serious Breach” means any act which breaches a party’s statutory obligations or involves fraudulent acts.

  1. Interpretation

Reference to any statutory provision, authority, rule or code of practice shall be deemed to include the amended versions, replacements or successors thereof.

  1. Formation of the Contract

These Conditions and the content of Home of Offices Licences form the whole agreement between Home of Offices and the Customer. No other express terms, written or oral shall be incorporated into the contract.

Any modification to this agreement must be made in writing and signed by both parties.

Any statement by an employee or representative (other than a director) of the Company to:

vary any of these terms or introduce any other terms, written or oral, into the contract;

give any advice, make any representation, agree any condition precedent or enter into any collateral contract;

give any guarantee;

Shall not be binding on the Company unless confirmed by the Company in writing and signed by a director.

  1. Time

For the purpose of this Agreement, time is not of the essence and the Company shall not be liable for any loss or damage suffered by the Customer as a result of Services being delayed or postponed for any reason.

  1. Vat Number – not currently VAT registered.
  1. Price

The price of the Services will be as set out in the Home of Offices price list.

If it becomes apparent that the price quoted is going to alter then you will receive notification in writing. In the event that you do not agree then additional costing then Home of Offices will be unable to continue to provide the service beyond the period you have already paid for.

All prices will not be subject to VAT.

  1. Payment

All invoices will be due for payment on the 1st of each month.

Payments in relation to office space rental are to be made by Direct Debit.

All other services will be invoiced for payment by bank transfer, or Direct debit.

Any amounts that remain outstanding beyond 30 days from the date of the invoice will be subject to interest. Without prejudice to any other right or remedy that the Company may have, the Company may charge interest on the balance outstanding at an annual rate of 4% above the base rate of the Bank of England from time to time, accruing on a daily basis and being compounded quarterly until payment is made, whether before or after any Judgement and the Company may claim Interest under the Late Payment of Commercial Debts (interest) Act 1998.

  1. Property

 Any property rights, title or ownership in any property or materials owned by Home of Offices shall not pass to the Customer under any circumstance.

  1. Office facilities

Home of Offices offers serviced offices in accordance with the terms of the Licence. Some offices are furnished however it should be clarified with Home of Offices prior to entering into an agreement whether the particular office that you will occupy is furnished.

Home of Offices and the Customer will agree the rooms that have initially been located for your use. Occasionally Home of Offices may need to allocate different rooms at their absolute discretion. Home of Offices will use best endeavours to provide rooms of an equivalent size in such circumstances.

A deposit equivalent to one month’s rent (subject to a minimum of £250.00) will be taken from all Tenants prior to them occupying any office space. This is to cover any damage that the tenant, the tenant’s employee or any visitor shall cause to the property of Home of Offices.

The Deposit will be refunded within 14 days of the Tenant leaving the property provided that there has been no damage caused.

Home of Offices has the right to deduct from the deposit any amounts that the Tenant owes in relation to services, costs of redecoration to rectify alterations and/or damage and/or costs of replacing any missing property before returning any balance to Tenant.

Serviced offices are provided for a minimum term of one month in accordance with the Licence. This if followed by a rolling monthly Licence.

One month’s written notice is required if the Licence is to come to an end.

Moving in

You will be asked to sign an inventory of all accommodation, furniture and equipment you are permitted to use, together with a note of its condition.

Nature of Business

You must only use the accommodation for office purposes and for only the business stated in your agreement or subsequently agreed in writing with Home of Offices.

Access to building

Tenants will have access to the building Monday to Friday 09.00-17.00. If additional access has been permitted they are responsible for ensuring that the property is left secured at times when Home of Offices is not open for business.

Access to office space

Home of Offices retains the right to access any part of the building freely and unhindered. This means that they will have access to all offices and have the free right to enter all offices without notice.

It is the responsibility of the tenant to ensure that any personal or sensitive material is cleared away so as to not result in any data protection issue.

  1. Additional Services for Tenants

All Tenants will have the option to use the facilities of Home of Offices which include:

Internet services

Meeting rooms

All of these services will attract additional fees as set out within the price list of Home of Offices.

Home of Offices makes no representations as to the availability of these services and accepts no liability for any loss or otherwise suffered as a result of a service not being available.

  1. Services for non-tenants

Home of Offices offers the following facilities to Customers who are not occupying office space within the property:

Virtual office facility

This service provides the customer with the use of Home of Offices address which can be used for the purposes of mail. Any post received at Home of Offices will be available for collection by the Customer.

Users of this service will pay the charges as set out in Home of Offices price list and will be required to remain in credit at all times and use of the service may be suspended if credit is not maintained. This service is not for parcel deliveries.

Home of Offices reserves the right to terminate this service by providing 14 days’ notice in writing to the Customer.

Meeting Room Hire

Both Tenants and non-tenants can book meeting rooms within the property of Home of Offices for hire. All bookings will be treated as provisional until payment has been received.

All prices are as set out in Home of Offices price list.

The hirer shall not use the rooms for any purpose other than that described on the booking form. The hirer shall not sub-hire or allow the rooms to be used for any unlawful purpose or in any unlawful way. The hirer shall not do anything which may endanger Home of Offices, it’s reputation or any of its occupants.

Any booking which is cancelled less than 24 hours prior to the commencement of the meeting will result in the full fee being retained.

Refunds will be provided if the booking is cancelled prior to the 24 hour deadline. 

The hirer is required to make themselves and guests aware of and adhere to all health, safety and fire regulations at Home of Offices.

Hot Desking

HOO offers Customers a single desk workspace which can be hired for one day at a time. The Customer will have access to the internet and telephone facilities will be provided.

Reception call answering

Not currently available.

  1. Availability

Home of Offices cannot guarantee that a particular degree of availability will be attained in connection with your use of any services and accepts no liability whatsoever for any losses incurred as a result of a service being unavailable.

The Customer warrants to the Company that any provision of services will not infringe the rights of any third party.

  1. VOIP Telephones

No Tenant, Customer or Hirer is permitted to plug a Voip Telephone into any internet connection within the property.

  1. Insurance

It is your responsibility to arrange insurance for your own property which you bring into Home of Offices and for your own liability to your employees and to any third parties.

  1. Termination

This agreement shall continue until the services have been provided or until terminated in accordance with this agreement.

Without prejudice termination would be immediate if:

either party commits a serious breach of the terms of this agreement;

either party commits a breach of this agreement which cannot be remedied;

the Customer, as a company becomes insolvent in accordance with Clause 16 of this document.

All notices to terminate must be provided in writing.

Any party wishing to end their license to occupy office space at Home of Offices must provide one clear calendar months’ notice.

Any party wishing to terminate the use of virtual office facilities at Home of Offices must provide one clear calendar months’ notice.

All other terminations and cancellation require 24 hours’ clear notice.

  1. Disclaimers and Exclusions

Home of Offices shall have no liability in contract or in negligence or otherwise for consequential loss, indirect loss, or economic loss, howsoever arising.  This exclusion would include but is not limited to loss of profit, loss of contracts, and damage to the property of the Customer or a third party.

The provisions of Clause 15 do not apply to the following:

to claims for death or personal injury to persons arising out of Home of Offices negligence.

to claims for breach of warranty of title implied by law.

to claims for related fraudulent activity or activities.

  1. Indemnity

The Customer shall indemnify Home of Offices against any loss or damage which results from the Customer’s breach of this agreement or failure to abide by any of its terms.

  1. Force Majeure

Neither party shall be liable for any delay or failure in performing its obligations or duties under this agreement which results from circumstances outside his reasonable control including but not limited to acts of God, industrial action, war, fire, threat of terrorism, civil disturbance or rioting, government or regulatory action, breakdown in plant or machinery or shortage of raw materials or supplies.

  1. Warranty of Contractual Capacity

Both parties and the signatories to this agreement warrant that they are authorised and permitted to enter into this agreement, and have obtained all necessary permissions and approvals.   

  1. Governing Law

This Agreement shall be governed by the Law of England and Wales and the parties agree to submit to the exclusive jurisdiction of the English Courts.

  1. Insolvency

If the Customer, being a company,

has a petition presented for its winding up; or

passes a resolution for voluntary winding-up (other than for the purpose of a bona fide amalgamation or reconstruction); or

centers into a voluntary arrangement with its creditors; or

becomes subject or an administration order; or

Being an individual or firm;

becomes bankrupt or insolvent; or

enters into a voluntary arrangement with creditors;

Then Home of Offices shall be entitled to treat the contract as being at an end or suspend any further deliveries under the contract.  If the Services have been provided but not paid for, the price shall become due and payable immediately regardless of any previous agreement to the contrary.

  1. Severance

If a Clause of this Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other Clauses of this Agreement will continue in effect.

If any unlawful and/or unenforceable Clause would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the Clause will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant Clause will be deemed to be deleted).

  1. Data Protection

 You agree that we may process, disclose or transfer any personal data which we hold on or in relation to you provided that in doing we take such steps as we consider reasonable to ensure that it is used only:

To fulfil our obligations under your agreement.

For work assessment and fraud prevention.

To make available information about new or beneficial products and services offered

  1. Miscellaneous

Nothing in these terms and conditions shall incur any rights on a third party and no third party may enforce any provision of this contract under the Contracts (Rights of Third Parties) Act.

Home of Offices may transfer its rights and obligations under these Terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms.

You may only transfer your rights or your obligations under these Terms to another person if Home of Offices agrees that you may do so in writing.

Nothing in this contract is intended to, or shall be deemed to, establish any partnership or joint venture between you and Home of Offices.

Home of Offices reserves the right to bring any action which arises out of your failure to comply with the obligations set out within the terms of this agreement at any stage up until the statutory limitation period. Should LBC require recourse against you beyond the statutory limitation period then an application would be required for permission from the Court.

If we do waive a default of this agreement by you, we will only agree to do so in writing.

No Customer, Tenant or Hirer shall hold themselves out to be Home of Offices.

All copyright notices, licence terms and other notices appearing on screens or as part of any published material must be complied with at all times.

  1. Mediation

If any dispute arises out of this agreement the parties will try to settle it by mediation.

To initiate mediation one part must give notice in writing to the other requesting mediation.

Unless agreed otherwise between the parties, the mediation will commence not later than 28 days after the notice is provided.

No party shall commence Court proceedings in relation to any dispute arising out of the terms of this agreement until it has attempted to settle the dispute by way of mediation and either the mediation has terminated or the other party has failed to participate in the mediation, provided that the right to commence legal proceedings will not be prejudiced by delay. 

Tenant Name(s)                                ………………………………………………………………………………………………………….

Company Name                                ………………………………………………………………………………………………………….

Service                                                 ………………………………………………………………………………………………………….

Monthly Rate                                     ………………………………………………………………………………………………………….

Room Associated                             ………………………………………………………………………………………………………….

Commencement Date                    ………………………………………………………………………………………………………….

Tenant Signature(s)                        ………………………………………………………………………………………………………….

Home of Offices               Signature           

Home of Offices Limited

Virtual Office Terms & Conditions

 

The terms and conditions detailed govern the Agreement for your use of Virtual Office between the Company (HOO), Home of Offices Limited, Dalton House, 35 Chester Street, Wrexham LL13 8AH as the provider of agreed Services, and the User.

 

The User agrees that the Services will be used only in accordance with these terms and conditions.

 

  1. GENERAL SERVICES

1.1 The User has entered into this Agreement for the provision of Services and Additional Services by HOO as detailed by their online application.

 

1.2 No variation to these Conditions shall be binding unless agreed in writing

 

1.3 Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of the offer, invoice or other document or information issued by HOO shall be subject to correction without any liability on the part of the HOO.

 

1.4 This Agreement is for the initial fixed term period and shall be extended automatically on a monthly or annual basis thereafter, depending on the frequency chosen when signing up.

 

1.5 No notice of renewal will be given so it is the User’s responsibility to cancel within the terms below if they do not wish to renew the services.

 

1.6 Any payments taken are non-refundable unless they comply with our termination terms.

 

  1. VIRTUAL OFFICE SERVICE

When agreeing to a Virtual Office and the use of the HOO business centre as your business address, the User agrees to the following:

 

2.1 Virtual office services include the management of letter post only. We will securely store your mail and you will collect it from Dalton House, 35 Chester Street, Wrexham LL13 8AH every 3 months or it will be securely shredded and destroyed. HOO offer to post you your mail every 3 months at an additional cost.

 

2.3 When using HOO services for a Virtual Office, the User may use the designated Centre address as its business address.

 

2.4 Virtual Offices can only be used on a single business name basis, we will only accept mail for the Company name included in this agreement, any subsequent business names must be contracted separately.

 

2.5 The User will not use the virtual office address as your registered office address under any circumstances unless agreed with us in advance as an additional service. HOO reserves the right to charge an annual fee of £50 for the registered service, if HOO is required to apply to have the User removed from Companies House then HOO reserve the right to charge the User £250.

 

2.6 Where the User opts to use HOO premises for a registered office address, there will be an annual charge of £60 plus VAT. It is the User’s responsibility to comply with all the statutory requirements laid down by HMRC. HOO will request the necessary information to complete the application forms for the Registered Offices registration. It is the User’s responsibility to ensure that this information is correct and agrees to advise HOO of any changes in this information or their circumstances promptly.

 

  1. FINANCIAL

3.1 HOO reserves the right to increase the price of the Services and Additional Services by giving one month’s notice in writing or email.

 

3.2 All prices are exclusive of VAT.

 

3.3 All fees to be paid by our online payment system PayPal. Upon accepting these terms and during the setup of the service you will be required to enter your credit, debit card or direct debit details into our online portal.

 

3.4 The service will not be activated until the payment criteria is in place and operational. Invoices and billing occur on the monthly anniversary of the service starting for the subsequent service month. Where a client receives a free initial period, billing will commence on the anniversary of the free trial period (agreement start date) to the end of that calendar month- normal billing will commence thereafter, with billing for the next subsequent month taken in advance.

 

3.5 HOO will send all invoices electronically (where allowed by law)

 

  1. CONDITIONS OF USE

5.1 The User shall not use or permit to be used the services being provided by HOO for any illegal purpose or for any purpose considered by HOO to be immoral or which may damage prejudice or endanger the reputation and standing of HOO and its Clients.

 

4.2 The User shall provide HOO with personal identification, (passport or driving licence) of the Company’s principle and proof of home address.

 

4.3 Should The User be in breach of 5.1 HOO shall be entitled to terminate this Agreement immediately.

 

4.4 HOO is required by law to register with HMRC the names and addresses of persons using this service.

 

4.5 During the period of this Agreement and for a period of six months after it ends, HOO or The User will not knowingly solicit or offer employment to any of the other’s staff employed by HOO. It is acknowledged that the party in breach shall pay the non-breaching party the equivalent of one year’s salary from any employee. This Clause is not intended to restrict either party from employing an individual who responds in good faith and independently to an advertisement which is made to the public at large.

 

4.6 The User must not carry on a business that competes with HOO business of providing serviced office accommodations, virtual offices and call answering.

 

4.7 Any Google MyBusiness address linked to the Virtual Office address supplied by HOO will be cancelled with Google by HOO immediately after the contract between The User and HOO ceases.

 

  1. FORCE MAJEURE

5.1 HOO shall not be liable to or be deemed to be in breach of this Agreement by reason of any delay in performing, or any failure to perform, any of HOO’s obligations in relation to the Services or the Additional Services, if the delay failure or loss was due to any cause beyond HOO’s reasonable control. To the maximum extent permitted by applicable law, HOO will not be liable for any loss sustained as a result of HOO’s failure to provide a service as a result of any mechanical breakdown, strike, or termination of HOO’s interest in the building containing the Centre.

 

5.2 The User herewith expressly agree to waive, and not to claim for damages, direct, indirect, punitive, special or consequential, including, but not limited to, lost business, revenue, profits or data, for any reason whatsoever arising out of or in connection with this agreement, any failure to furnish any service provided hereunder, any error or omission with respect thereto, from failure of any and all courier service to deliver on time or otherwise deliver any items (mail, packages, etc.) or any interruption of services.

 

  1. TERMINATION

6.1 This Agreement may be terminated by giving formal written notice on company headed paper or a company email account stating his or her intention to terminate the Agreement. This formal notice will need to be received before the anniversary of the subscription date notifying HOO of your intention to terminate the Agreement at the end of the next full month on the expiration of the agreed initial fixed term.

 

6.1.a. For the avoidance of doubt, any annual subscriptions will need to be cancelled at least one full month before the anniversary of the subscription date. Any cancellations received after this date will apply for the following years subscription.

 

6.2 This Agreement may be terminated by HOO by giving not less than one full month’s written notice of the intention to terminate the Agreement on the expiration of the agreed initial fixed term.

 

6.3 The following obligations are conditions of this Agreement and any breach of them shall be deemed to be a fundamental breach which shall determine this Agreement immediately:

 

Failure on the part of to make punctual payment of all sums due to HOO under the terms of this Agreement; Failure on the part of to observe any obligation under this Agreement;

 

6.4 In the event of this Agreement being terminated you shall immediately pay to HOO any arrears in respect of Services and/or Additional Services provided by HOO and any other sum due under the terms of this Agreement.

 

6.5 In the event of HOO owing any sums to you on the termination of this Agreement, HOO shall return to you any money due subject to withholding a sum representing HOO’s reasonable administrative costs.

 

6.6 Any notice under this Agreement shall be in writing and shall be sufficiently served upon you if posted to the address communicated to HOO from time to time or emailed and upon HOO if posted to the Dalton House, 35 Chester Street, Wrexham LL13 8AH or emailed to emmajane@homeofoffices.house

 

  1. COMPLAINTS

HOO is committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

 

For a copy of our complaints procedure and further information on our complaints procedure, please contact Emmajane Albertini on 0800 1244 640 or emmajane@homeofoffices.house

 

  1. LAW

 

This Agreement shall be subject to and construed in accordance with English law.

 

  1. GENERAL DATA PROTECTION REGULATIONS

10.1 By entering into this agreement with us you will provide to us various pieces of personal information, which we will need to provide you with the high-quality service you require, to ultimately facilitate the successful virtual office.

 

9.2 The information required by us will vary depending on circumstances. It will include the information within this agreement, but it may not be limited to this information – Names and addresses Contact telephone numbers Email addresses Personal identification information and documentation Bank details Company information

 

9.3 In all cases we will hold your personal information securely, either in hard copy or digitally within our software.

 

9.4 We will provide it to others only where it is required and as outlined below, or in accordance with your stipulated wishes.

 

9.5 Your information will not be passed to a third party not listed in clause 1.6 without obtaining your consent.

 

9.6 Specifically, we will hold and use your information in the following manner. Identification Details – We may hold copies of your photographic identity documents and at least one document that confirms your home address. This is required to protect our position and look after your interests. It assists us to ensure we are dealing with the owners of the property and we are not becoming involved in any money laundering situation. This will never be passed to third parties. Company and employee information – We may hold information on your company and employees to supply our services to you. This will never be passed to third parties.

 

9.7 Your details may be added to our mailing list and we may send you information regarding other relevant services we can provide to you. You will be able to unsubscribe to these emails at any time.

 

9.8 We will retain the personal information we hold for up to 6 years because the time limit for any party to initiate a civil action against us should they believe they have a claim is 6 years.

 

9.9 If you would like to contact us regarding any data issue, please contact Emmajane Albertini on telephone number 0800 1244 640 or email emmajane@homeofoffices.house

 

9.10 You have the following rights relating to the information we hold on you

 

The right to make a Subject Access Request (SAR) to find out more about the data we hold about you;

The right to be informed;

The right of access;

The right to rectification;

The right to erasure (also known as the ‘right to be forgotten’);

The right to restrict processing;

The right to data portability;

The right to object.

 

9.11 Time periods – We will retain the personal information we hold for up to 6 years because the time limit for any party to initiate a civil action against us, should they believe they have a claim, is 6 years.

 

More information on how we hold and process your data is available on our website – www.homeofoffices.co.uk

More information on your rights is available at www.ico.org.uk

Home of Offices Limited Company No: 10979236 Registered office Dalton House, 35 Chester Street, Wrexham LL13 8AH

Tenant Name(s)                                ………………………………………………………………………………………………………….

Company Name                                ………………………………………………………………………………………………………….

Service                                                 ………………………………………………………………………………………………………….

Rate                                                       ………………………………………………………………………………………………………….

Commencement Date                    ………………………………………………………………………………………………………….

 

Tenant Signature(s)                        ………………………………………………………………………………………………………….

 

Home of Offices               Signature           

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